Our Privacy Policy

Effective Date: April 24, 2026 Last Updated: April 24, 2026 1. Introduction Welcome to Grass Root Service (“Company,” “we,” “our,” or “us”). As experts in professional process serving and legal support across Georgia, we prioritize your privacy. This Privacy Policy details the protocols we follow to collect, utilize, and protect data through our website (https://www.rootservicegrass.net/) and our broader service offerings. Use of our site or engagement of our services signifies your consent to these terms. 2. Information Collection Data You Provide Manually When requesting services or contacting our team, we collect necessary details such as: • Full name and contact information (email, phone number) • Professional affiliation (law firm or business name) • Billing and service addresses • Specific details regarding defendants, recipients, or court cases • Critical deadlines and instructions • Legal documents for service (e.g., Summons, Subpoenas, Complaints, Court Orders) Payment Processing Financial transactions are handled by secure third-party processors like Stripe or PayPal. We do not store full payment card data on our internal servers. Automated Data Collection To optimize user experience, we may automatically log technical data, including IP addresses, browser specifications, device types, page engagement, and timestamps via cookies and analytics. 3. Utilization of Data We process your information to: • Facilitate and track process serving assignments • Provide real-time updates on service status • Manage invoicing and financial records • Enhance website functionality and security • Prevent fraudulent activity and ensure legal compliance 4. Confidentiality and Document Security Recognizing the sensitive nature of legal filings, Grass Root Service employs robust administrative and technical safeguards to prevent unauthorized access. Document use is strictly confined to reviewing assignment scope, executing service of process, and maintaining required business records. Access is restricted to authorized personnel and vetted contractors. Please note that while we use industry-standard security, no digital transmission is entirely risk-free. 5. Lawful Submission Standards By engaging our services, you warrant that you possess the authority to submit the provided documents and that the requested service aligns with Georgia’s legal statutes, specifically O.C.G.A. § 9-11-4 where applicable. We reserve the right to decline any assignment that appears improper, fraudulent, or non-compliant. Grass Root Service operates as a service provider and does not offer legal advice or verify the legal merits of your documents. 6. Accuracy of Client Information The client holds sole responsibility for the precision of all data submitted (names, addresses, physical descriptions, and deadlines). Grass Root Service is not liable for delays or failed service resulting from inaccurate or incomplete client data. Supplemental fees may apply for investigative work or additional service attempts necessitated by incorrect information. 7. Information Sharing Information is shared only with essential partners, including: • Payment and hosting providers • Communication vendors • Subcontracted process servers required for assignment completion • Legal authorities when compelled by law We never sell your personal information to third-party marketers. 8. Data Retention Policies Data is retained for the duration necessary to satisfy service completion, tax obligations, and legal recordkeeping. Service records are kept in accordance with standard business and legal statutes of limitations. 9. Cookies Cookies are utilized to analyze site traffic and maintain security. You may manage or disable these through your browser, though this may impact certain site features. 10. Security Measures We utilize SSL encryption, secure hosting, and tiered access controls to protect your data. We continuously refine these measures to mitigate potential security threats. 11. Your Legal Rights You may request to access, update, or delete your personal information, subject to our legal retention requirements. To exercise these rights, please contact us at Key@rootservicegrass.net. 12. External Links Our website may link to third-party platforms. We do not control and are not responsible for the privacy practices of external sites. 13. Minor Privacy Our services are not designed for individuals under the age of 13, and we do not intentionally collect data from minors. 14. Policy Revisions We may update this policy to reflect changes in law or our business operations. Continued use of our site following revisions indicates your agreement to the updated terms. 15. Contact Us Grass Root Service Georgia, United States Email: Key@rootservicegrass.net Phone: 9127821370 Website: https://www.rootservicegrass.net/